LGT SmartBanking Secure online banking for private individuals

With LGT SmartBanking you can check your holdings, buy or sell securities, monitor performance and contact your personal client advisor around the clock and anywhere in the world - no need to worry about opening hours or time zones.

The smart online banking

With LGT SmartBanking, you can manage your accounts and assets regardless of location and time.

LGT SmartBanking: the three key benefits

Our online banking service enables you to do your banking whenever and wherever you want - be that in the office or at home, late at night or early in the morning, on public holidays or at the weekend. And if you ever need support, help is just a click away. Discover the three key benefits of LGT SmartBanking:

You will find all information about your portfolio and individual holdings in one place, along with in-depth analysis, personal recommendations and our latest LGT News for investors.

You can contact your personal relationship manager whenever is convenient for you and will be notified as soon as they respond. All messages and documents are transmitted with secure encryption.

You can trust us with your data. Just like you trust us with your assets. We store your data redundantly in fail-safe, highly secure data centers and encrypt all information to the strictest security standards.

LGT SmartBanking functions

Find out more about our range of service and the main functions for LGT SmartBanking on desktop and mobile here:

Wealth

Overview of your assets
Performance presentation
Sustainability rating (ESG)
Account and asset statement
Loans and collaterals

Payments

Pay invoices - also possible with QR and eBill
Manage payments and standing orders

Trading

Execute securities orders
Execute foreign exchange transactions
Recording money market transactions

Services

Electronic inbox and document archive
Manage notifications Secure communication with your relationship manager
Sign documents digitally
Overview of your LGT cards

How to set up LGT SmartBanking

You can access SmartBanking, LGT's online banking service, via the LGT SmartBanking app on your smartphone and tablet or via a web browser on your computer and laptop. Simply apply, register and get started.

If you do not have access to online banking yet, please contact your customer advisor or send us a message. We will grant you personal access and provide you with all the information you need.

Once you receive the access data, you can easily register in no time on your smartphone or tablet (via the LGT SmartBanking app, available for iOS and Android). Alternatively, you can also register via a web browser on your computer or laptop.

After the brief registration process you will be able to use online banking straight away. Log in to the LGT SmartBanking app or via a web browser by entering your user ID and password, click on “Login” and discover all the features of LGT SmartBanking.

Technical requirements and security

Your data is safe with us. We store all information in encrypted and redundant form in fail-safe, highly secure data centers, continuously update our hardware and software, and maintain the highest and strictest security standards. To ensure you can access your data securely, your computer and your smartphone or tablet must meet certain technical requirements.

Technical requirements

You can use LGT SmartBanking on any Internet-enabled computer, smartphone or tablet. To ensure that you can use all the features securely, we recommend these browsers:

Chrome (102.0 and higher)
Firefox (102.0 and higher)
Edge (102.0 and higher)
Safari (16.0 and higher)

The LGT SmartBanking app works on mobile devices, these must meet the following system requirements:

Apple: iOS 16.0 or higher
Android: 11.0 or higher

You can download the LGT SmartBanking app free of charge from the App Store or Play Store.

E-banking access with other operating systems such as BlackBerry OS, Linux, Windows RT and Windows Phone or the browsers Opera, Internet Explorer, Vivaldi, etc. is not possible. Beta or pre-release versions of the operating systems and browsers listed above can be used, but the full functionality cannot be guaranteed. In addition, we do not offer support for these versions.

Use LGT SmartBanking securely

Online banking services are popular targets for fraudsters. For example, they try to circumvent security measures by obtaining user data via fraudulent e-mails (phishing) or malware and thus gain access to your online banking service. We therefore advise you to always be attentive and observe the following security instructions:

Protect your data

Never give your user ID, passwords or access or activation letter to any third party, and do not take any photos, copies or scans of these.
Always query any unsolicited contact, e.g. someone you don't know asking questions about your accounts or offering to resolve IT problems.
Use only the official LGT SmartBanking website or the official LGT SmartBanking app from the App Store or Google Play Store.
LGT will never ask you over the phone or in an e-mail to reveal confidential data or grant remote access to your online banking service. You should be very skeptical of any such requests.
Carefully check all the information that appears on your authentication device when logging in or making a transaction, and only proceed when you are completely happy.

Recognize phishing e-mails

Whenever you receive an e-mail or a push notification from the app, check the sender's address and message content carefully. Bear in mind that e-mail addresses can also be falsified.
Do not open any e-mail attachments or click on any links that look suspicious.

Device security

Use the latest releases of all operating systems and browsers and protect your computer, smartphone and tablet using up-to-date, tested antivirus programs.
Activate your computer's firewall. Install one if you don't already have one.

Password security

Secure passwords...
- ...are at least twelve characters long.
- ...consist of upper and lower-case letters, digits and special characters.
- ...do not appear in a dictionary.
- ...do not contain any dates, your own name or any family member's name.
- ...are unique and individual for each account.
Do not reveal your password to anyone.
Use different passwords for each online banking service and change them regularly.

Contact us

Please report any suspicious activity or anything unusual to us immediately: +423 235 23 25 Monday to Friday, 8:00 a.m. to 6:00 p.m. CET.

Frequently asked questions (FAQs)

We have compiled answers to some of the questions that we are regularly asked. If your question is not on this list, you can check our online help, call our online banking support team (+423 235 23 25, between 8:00 a.m. and 6:00 p.m. CET, Monday to Friday) or ask your relationship manager.

Do you need support?

Contact us if you cannot find the answer to your question in the online help or if something is not working as it should. Our online banking support team is available between 8:00 a.m. and 6:00 p.m. every weekday and will be happy to assist you.

Counter opening hours Mo - Fr, 08:00 - 18:00 (CET)

Tel. +423 235 23 25

Contact SmartBanking support

Are you a financial intermediary?

Then take a look at LGT SmartBanking Pro, the online banking service with added functionalities for financial intermediaries.

Change your language and LGT location here.