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LGT Internet Banking

We provide our clients with two user-friendly ways to access their portfolios and accounts. LGT Class e-banking and our new digital private banking application, LGT SmartBanking, are efficient, customer-friendly and secure. Additionally, LGT continues to further develop and enhance its digital services.

LGT SmartBanking: Internet Banking for private clients

LGT SmartBanking is your new, easy online way to get in touch with us. LGT SmartBanking gives you access to information about your portfolios and accounts or to communicate with your LGT contact person via a secure and documented channel. You may also exchange documents, create your own notifications or receive ordered LGT documents through LGT SmartBanking. Additionally, under the “News” tab of this application, you may read the latest information about LGT.

Login
To get access, please contact your personal client adviser.

Help
For further information to LGT SmartBanking and login process.

  • Technical requirements
  • Guaranteed security

LGT SmartBanking can be used on all devices with Internet access (PCs, laptops, tablets and smartphones). It employs the latest security technology.

Users of LGT SmartBanking will be sent information on how to activate their respective LGT SmartBanking accounts. For security reasons, a user account, coupled with a personal user ID and a password, will be required to access LGT SmartBanking. This information will be sent separately from the activation information. Once received, access documents should be stored in a safe place at all times and not divulged to third parties.

When logging in from a PC, laptop or tablet:
For greater security, in addition to entering your user ID and password, you are required to scan a special cryptogram each time you log on using a PC, laptop or tablet. If you would like to use LGT SmartBanking on a PC, laptop or tablet, you will need a smartphone with the LGT SmartBanking app (available for downloading from the iOS or Android app stores) or the LGT SecureSign app (available in the Blackberry or Windows mobile app stores) to scan the cryptogram. Alternatively, you can use a separate small reader device that your LGT contact person will supply to you upon request. You then simply photograph the cryptogram on the screen of your access device using your smartphone or the separate reader. This generates a security code for authentication purposes.

When logging in from your Smartphone:
If you access LGT SmartBanking directly on a smartphone, you will only be required to supply your user name and password and will not be required to use cryptogram authentication. Please note that, before you can operate your LGT SmartBanking app, you will need to conduct an initial, one time activation using a PC, laptop or tablet in order to activate your smartphone.

LGT Class E-Banking

LGT Class E-Banking, LGT’s secure e-banking application, offers private clients and financial intermediaries clearly presented access to their accounts. This Internet application simplifies and speeds up our clients’ connections with LGT.

LGT Class system provides 24 hour account access and enables clients to

  • retrieve information on portfolios, transactions and stock exchange orders online
  • obtain account statements and reports
  • Installation Instructions
  • FAQs

Installation
Installation and use of LGT Class E-Banking is simple and secure. Click on the following link and log in using your personal e-banking user name which we sent you:

Download LGT Class Installation

  • Download the correct installation program (installer) for your operating system.
  • Run the file you have downloaded and follow the installation wizard.

Once installation is complete, you will see an icon on your desktop for LGT Class E-Banking. Launch this to log onto LGT Class E-Banking.

System requirements
In order to successfully install and use LGT Class E-Banking, the following minimum system requirements must be met:

Operating system

Microsoft Windows Vista/7/8 or above or Mac OS X 10.7 or above. Other operating systems (e.g. Google Android, Apple iOS & Microsoft Windows RT) are currently not supported.

Internet connection

Broadband

Screen resolution

1024 x 768

If you have any questions relating to the installation or security of LGT Class E-Banking, please contact your relationship manager or LGT Class E-Banking Support directly, using the contact details given above. Please note the legal notices for installation and use of LGT Class E-Banking.

General questions & tips

  • How can I log onto LGT Class E-Banking?
    Launch LGT Class E-Banking by clicking on the desktop icon. If you don’t have an icon on your desktop, LGT Class E-Banking may not be installed on your computer yet. In this case, see the information on Installation.
  • Where can I find detailed information on LGT Class E-Banking?
    See the user manual in the Download area.

Error messages

  • "Invalid login details"
    You entered your password incorrectly and/or your E-Banking access may have been blocked. Please contact LGT Class E-Banking Support using the contact details given on the top.
  • "Login to LGT Class not possible as your certificate for secure connection has expired."
    The security certificate is no longer valid and no longer accepted by LGT. Download and install the latest version of LGT Class E-Banking in the Download area.
  • "A connection could not be established to [www.lgt.com]."
    Under certain circumstances, antivirus software or firewalls may impede the running of LGT Class E-Banking. If you are unable to launch LGT Class E-Banking correctly after installation, check whether your antivirus software or your firewall is blocking LGT Class E-Banking.
  • "A connection to the host computer could not be established."
    The LGT Class E-Banking server is temporarily unavailable. Please try again later.
  • "The Negotiate authentication method of the Internet proxy is not supported by LGT Class E-Banking."
    LGT Class E-Banking only supports the Basic authentication method.

If you have any further questions, please contact your relationship manager or LGT Class E-Banking Support using the contact details given above . Please note the legal notices for installation and use of LGT Class E-Banking.

LGT Internet Banking: Help and contact

Opening hours Mon. - Fri. 8 am – 6 pm (CET)/ 2 pm – 12 am (HKT/SGT)
Phone +423 235 2325
Send us your request