LGT SmartBanking

The digital platform for private clients

LGT SmartBanking is our client portal that provides quick and convenient access to your LGT portfolio and other LGT information at anywhere, anytime. Available on both desktop and mobile devices, LGT SmartBanking allows you to stay informed about your portfolio, communication with your relationship manager and make key transactions.

Financial intermediary and business login
LGT SmartBanking Pro

Benefits and features of our online banking

LGT SmartBanking is straightforward, user-friendly and based on the highest quality standards in the industry.

Information

All the information about your portfolio

Information, analyses and recommendations

LGT news

Communication

Share documents with your relationship manager

Personalized notifications

Personal relationship manager

Transactions

Stock market orders

Transaction management

Registration

Get your personal LGT SmartBanking account in just three steps.

Initiation

Contact your relationship manager

Get in touch

Device registration

Login

Need help with registration or login?

Support
Monday to Friday, 8 a.m. to 6 p.m. (CET)
Phone +423 235 23 25

To the online help

Registration instructions
eSignature
Technical requirements
Guaranteeing security
Security instructions

Here are our step-by-step guides to getting into LGT SmartBanking for the first time.

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Privacy policy

Always allow videos

PDF guides

With eSignature you can fill out and sign documents quickly and easily in LGT SmartBanking.
Find out how eSignature works in the video.

If this video is played, personal data may be transmitted to the provider and cookies may be set..
Privacy policy

Always allow videos

LGT SmartBanking can be used on any web-enabled device (desktop, laptop, tablet, smartphone). The following browsers can be used for LGT online banking:

Chrome (90.0 and higher)
Firefox (90.0 and higher)
Edge (90.0 and higher)
Safari (14.0 and higher)

The LGT SmartBanking app works on mobile devices that meet the following system requirements:

Apple: iOS 13.0 or higher
Android: 8.0 or higher

For security reasons, you will need a user account complete with personal user ID and password in order to access LGT SmartBanking. A letter containing these details will be mailed to you. Your activation letter will be sent by separate cover. Please keep these documents in a safe place and do not share them with anyone else.

If you log in on a desktop, laptop or tablet:

For security reasons, you will always need to provide authentication on a second device as well as entering your user ID and password. This means that you will need a smartphone or a second tablet running the LGT SmartBanking app in order to use LGT SmartBanking on your desktop, laptop or tablet. This can be downloaded from your mobile device’s App Store. Alternatively, you can use an LGT cryptogram scanner. This is a separate small scanning device that your contact will be happy to provide you with on request. You can use your smartphone or LGT cryptogram scanner to scan the cryptogram on your desktop, laptop or tablet to provide authentication. A security code will then appear to complete the authentication process.

If you log in on a smartphone:

If you would like to access LGT SmartBanking directly from your smartphone, you will only be required to enter your user ID and password. You will not need to provide authentication using a cryptogram. Please be aware that you will have to activate your mobile device before you can use the LGT SmartBanking app for the first time. You will need a desktop, laptop or tablet for this one-time activation.

Sign-up instructions (pdf)

Online banking applications are popular targets for fraudsters. For example, they try to circumvent security measures by obtaining user data via deceptive e-mails or malware and in this way gaining access to online banking. We at LGT therefore advise you to always be attentive and observe the following security instructions when using online banking:

Protect your data

Never give user IDs, passwords or access and activation letters to any third party, and do not take any photos, copies or scans of these.

Always question unsolicited or unexpected contacts purporting to be from LGT, e.g. asking for account information or offering to resolve IT problems.
Only use the original LGT SmartBanking website and the original mobile app for online banking with LGT.
More generally, LGT will never ask you to disclose confidential data or grant remote access to your e-banking by telephone or e-mail.
Carefully check the information that appears on your authentication device when logging in or making a transaction, and only proceed when you are completely happy.

Recognize phishing mails

Check e-mails (e.g. based on sender address and content) and app push notifications carefully. Even an email that seems to come from a familiar sender could be forged.
Do not open any links or attachments in emails that appear suspicious.

Device security

Use the latest release of all operating systems and browsers and up-to-date, tested antivirus programs on all devices (computers, laptops, cell phones, tablets, etc.).

Activate your computer’s firewall.

Password security

Choose complex passwords for your device and applications.
Do not reveal your password to anyone.
Use difference passwords for each e-banking application and change them regularly.

Contact us:

Please report any suspicious activity or irregularities in connection with your online banking immediately to Support (tel. +423 235 23 25, Mon to Fri, 8 a.m. to 6 p.m. (CET)).