Head of Reception, Cash Desk and Facility Management (f/m/d) 80% Basel (CH)

LGT is the world’s largest family-owned and managed Private Banking and Asset Management Group. For more than 100 years it has been fully owned and managed by the Princely House of Liechtenstein, which is also one of our biggest clients.
With around 600 employees, LGT Bank Switzerland has established itself as a renowned Swiss private bank and is an excellent address for both wealthy private clients and employees - this was also confirmed last year by the independent institute "Great Place To Work", which awarded LGT Bank Switzerland the title of one of the best employers in Switzerland.

For our branch in Basel, we are looking for an engaged and reliable professional to lead Reception, Cash Desk, and Facility Management. In this responsible position, you will manage a team of seven employees and ensure efficient workflows in reception, cash management, and all organizational and technical tasks related to our site. With your commitment, you contribute significantly to providing excellent service for both our clients and employees.

Your responsibilities:

• Lead and develop the team

• Ensure a professional reception experience for clients, coordinate meeting rooms, and manage the telephone switchboard

• Take responsibility for the local cash desk: handle payments, cash transactions and security deliveries

• Organize and coordinate all facility management services, including budgeting, cost control, invoice review, and approval

• Act as Local Security Officer (LSO) for the branch: ensure building security, manage alarms, and implement internal standards

• Support projects such as renovations and relocations

• Help maintain and further develop guidelines, processes, standards, and service levels within your area of responsibility

• Completed commercial apprenticeship or equivalent qualification

• Several years of experience in a similar role, ideally with strong expertise in cash desk operations

• Proven leadership skills and the ability to guide teams successfully

• Strong customer and service orientation

• Excellent German skills as well as good English and French abilities

• Very good organizational skills, team spirit, excellent communication, and an independent, precise working style

• Proficient use of MS Office applications

• High level of flexibility, resilience, discretion, integrity, and sense of responsibility

Please note that we cannot consider applications via recruitment agencies for this position.

A great place to work – a great place to have impact: LGT promotes diversity among its employees. We believe that an inclusive and appreciative corporate culture is the driver for a great workplace and provides the opportunity to create a unique and successful team. That's why our employees can also benefit from many additional benefits.