System Specialist IT Workplace 80-100% (w/m/d) Bendern (LI) Vaduz (LI)

Category
Information Technology
Workload
Full Time (≥ 80%)
Posted on

About us

LGT Private Banking is a leading international private bank and independent family-owned business. Our thinking is long-term, and we strive to innovate. In recent years, we have grown strongly - in Europe and in Asia. To ensure we remain successful, one factor is crucial: digitalization. It is a key strategic priority in the coming years. We want to combine the best of the analog and digital worlds, in interdisciplinary and agile teams. Our goal: to create a truly personal customer experience thanks to state-of-the-art services.

Your challenge

Zusammen mit einem erfahrenen und motivierten Team arbeiten Sie im LGT 1st Level Support. Dabei sind Sie in unserem mehrsprachigen Umfeld für eine kundenorientierte und effiziente Unterstützung per Telefon und Remote zuständig. Sie nehmen Benutzerprobleme entgegen, analysieren und lösen diese direkt. Die Lösungsdokumentation gehört genauso zu Ihren Aufgaben, wie das Erstellen und nachführen von Dokumentationen.

  • Sicherstellung des 1st Level Supports (Telefon, vor Ort Support und Incident Management)
  • Nachführung von Betriebshandbüchern, Anleitungen, Checklisten und Prozessen
  • Wahrnehmung von Koordinationsaufgaben (Troubleshooting)
  • Erstellung von Reports, KPIs, Monitoring, Incident quality Management

Your profile

  • Erfahrungen im 1st Level Support
  • Hohe IT-Affinität, Service- und Qualitätsbewusstsein
  • Nachweisliche Erfahrung im IT-Betrieb
  • Sehr gute Kenntnisse im Microsoft Umfeld (Windows10/11 und Office)
  • Sehr gute Deutsch- sowie Englischkenntnisse in Wort und Schrift
  • Teamfähigkeit und Interesse vielseitig zu arbeiten und zu lernen
  • Freude und Leidenschaft an der Arbeit und Bereitschaft zu flexiblen Arbeitszeiten

Benefits at LGT

A great place to work – a great place to have impact: LGT promotes diversity among its employees. We believe that an inclusive and appreciative corporate culture is the driver for a great workplace and provides the opportunity to create a unique and successful team. That's why our employees can also benefit from many additional benefits.

Family & Work:

  • Various flexible work models  
  • Sabbatical 
  • At least 25 days annual leave, depending on age
  • Special paid leave options  
  • Maternity and paternity leave, options for additional parental leave
  • Subsidies for the day care centre "Villa Wirbelwind"

Your Health:

  • Employee health and wellbeing program  
  • Exercise and sports program 
  • Weekly fruit day, healthy meal options 
  • Locker room with showers 
  • Relaxation rooms

Perks & Advantages:

  • Discounts on LGT banking products and services 
  • LGT co-investments 
  • Discounts on health and property insurance 
  • Pension plan with individualized options 
  • Various mobility/e-mobility initiatives  
  • Recognition of major life events 

Growing Together:

  • Internal courses 
  • External courses offered by the Liechtenstein Academy 
  • Support for external training and further education 
  • Coaching and mentoring programs 
  • International assignments 
  • Intrapreneurship program  

Do you feel addressed? Then simply fill out the online application. We look forward to getting to know you.

Contact

Corina Hohl

Corina Hohl

HR Recruiter
LGT Gruppe Holding AG Herrengasse 12 , 9490 Vaduz Liechtenstein

You might also be interested in...

Transparency is important to us. That is why you will find everything that matters to us on our website – plus everything you should know about us before you meet us in person, open an account or apply for a job. That includes, for example, the history of the Princely Family, which is closely intertwined with our own.

Contact us