IT-Support Spezialist 80% - 100% (f/w/d) with deputy function Zurich (CH)

LGT is the world’s largest family-owned and managed Private Banking and Asset Management Group. For more than 100 years it has been fully owned and managed by the Princely House of Liechtenstein, which is also one of our biggest clients.
With around 600 employees, LGT Bank Switzerland has established itself as a renowned Swiss private bank and is an excellent address for both wealthy private clients and employees - this was also confirmed last year by the independent institute "Great Place To Work", which awarded LGT Bank Switzerland the title of one of the best employers in Switzerland.

Together with an experienced and highly motivated team, you will work in the central LGT IT Support Centre of Bank Switzerland, which is responsible for 1st and 2nd level support for over 890 employees. In our multilingual environment, you will be responsible for providing client-oriented, efficient and comprehensive IT support to our internal clients by telephone and via MS teams as well as on site at our Swiss locations. 

You will receive, analyse and solve user problems directly, as part of a team or in collaboration with third parties within the company.

Your varied tasks will also include deputising for the team leader in close cooperation with him/her with the aim of further increasing motivation, efficiency and customer satisfaction. 

• Completed apprenticeship as a computer scientist EFZ or professional apprenticeship with proven further training in the IT sector, possibly higher further training (e.g. business IT specialist)
• Several years of experience in IT support, ideally with management experience
• High IT affinity, service and quality awareness
• Solution-oriented thinking in a fast-paced environment with exciting challenges (e.g. AI)
• Good hardware and comprehensive Microsoft knowledge, including operating systems such as Windows 10 and Windows 11 as well as Microsoft 365 applications and their cloud services
• Experience in the field of mobile communication (iOS) 
• Very good written and spoken German and fluent English; other foreign languages (preferably French or Italian) an advantage
• Enjoyment and passion for work and supporting others
• Interest in versatile work and broadening personal horizons on a daily basis
• Willingness to work flexible hours and to travel within Switzerland
• Category B driving licence

Please note that we cannot consider applications via recruitment agencies for this position.

A great place to work – a great place to have impact: LGT promotes diversity among its employees. We believe that an inclusive and appreciative corporate culture is the driver for a great workplace and provides the opportunity to create a unique and successful team. That's why our employees can also benefit from many additional benefits.