Product Architect Client Communication Center 80-100% (w/m/d) Adliswil (CH) • Bendern (LI)

LGT Private Banking is a leading international private bank and independent family-owned business. Our thinking is long-term, and we strive to innovate. In recent years, we have grown strongly - in Europe and in Asia. To ensure we remain successful, one factor is crucial: digitalization. It is a key strategic priority in the coming years. We want to combine the best of the analog and digital worlds, in interdisciplinary and agile teams. Our goal: to create a truly personal customer experience thanks to state-of-the-art services.

In your role as a Product Architect, you are responsible for the successful design, implementation and maintenance of our Client Communication Center. This process oriented platform brings together all client communications, provides access to the collected information for the relationship manager and ensures audit compliant retention.

Your specific duties include:

• Design, implementation and maintenance of a client communication engine that collects all client communication and makes the collected data available for AI analytics and audit
• Technical lead for the implementation of new features
• Ensure the solution design meets LGT’s architecture guidelines and technical standards
• Create a technical roadmap for the Client Communication Center and management of dependencies
• Break down solution designs into actionable deliverables for your team
• Oversee progress of development team to ensure consistency with initial solution design
• Resolve technical problems as they arise
• Continuously assess and improve the system architecture

• A solid track record in engineering and software architecture design
• Familiarity with data lakes, GenAI, VoiP and voice transcription
• Experience in process modeling in BPMN or UML
• Basic knowledge in Java and/or JavaScript advantageous
• In-depth knowledge of cloud principles and technologies, various operating systems, databases, integration patterns and methods as well as micro-service architectures
• Excellent communication abilities, including the capability to simplify complex problems for non-technical stakeholders
• Robust organizational and leadership qualities, with experience in agile setups, delivering and refining architecture in drafts and increments, with a capacity to effectively communicate architectural visions both verbally and visually
• An interconnected way of thinking, matching well with a resilient personality that can effectively cope with stress
• A convincing and inspiring persona, demonstrating the ability to make critical decisions and advocate for ideas

Please note that we cannot consider applications via recruitment agencies for this position.