Market view and Insights
We make it our mission to ensure that our clients and business partners are satisfied. Nevertheless, should you wish to complain about a service, you can get in touch with us in one of the following ways:
We will need the following information from you so that we can process and respond to your complaint promptly:
Your complaint will be processed as quickly as possible with the relevant specialist department also being involved, although this may take some time depending on how complex your issue is.
You can also take your complaint directly to Liechtenstein’s extrajudicial Conciliation Board, which provides a free and neutral mediation service for settling conflicts between clients and banks. You can find more information at www.schlichtungsstelle.li.