LGT SmartBanking Online Help Answers to frequently asked questions

Our SmartBanking is intuitive and easy to understand. If you still have a question, you will most likely find the answer in our FAQs. If not, our e-banking support staff will be happy to help from 8:00 a.m. to 6:00 p.m. Monday through Friday. You can reach them at +423 235 23 25.

Most frequently asked questions

FAQ general

How to adjust settings or notifications, manage devices and change your password.

FAQ trading

How to enter securities orders and keep track of completed or pending orders.

FAQ registration

How to register, log in, and register a second or replacement device.

FAQ services

How to use our cards securely and fill out and sign documents electronically.

FAQ assets

How to keep track of all your assets, query details and order statements.

FAQ payments

How to enter single and standing orders, create payment templates, and scan in QR invoices.

Do you need assistance?

Contact us if you didn't find the answer to your question in the online help or something isn't working as it should. Our online banking support team is available weekdays from 8 a.m. to 6 p.m. and will be happy to help