Accessibility statement

Date: 17 November 2025

LGT is endeavouring to make its website accessible in accordance with the requirements of Directive (EU) 2019/882 on the accessibility requirements for products and services, as well as national laws on the implementation of the Directive.

This accessibility statement applies to the following legal entities and websites:

LGT Bank AG Zweigniederlassung Österreich, Vienna and its website www.lgt.com/at-en

Accessibility requirements

Everyone should be able to use products and services without restrictions, for example via digital channels such as the website. This is referred to as “accessible use”. The regulations for this are laid down in an act of law. In Austria, this Act is known as the Accessibility Act. We aim to ensure that all our products and services which fall within the scope of the Act are accessible.

Below you will find information about the services we offer. The language used in this information is not above level B2 (upper intermediate) of the Common European Framework for Languages (CEFR) of the Council of Europe.

New requirements and improved standards for accessibility are constantly being introduced. For this reason, we regularly check our website for any problems or areas for improvement. We base these checks on the specifications of EN 301 549 (the European standard concerning accessibility requirements for ICT products and services) and the web standards of the World Wide Web Consortium (W3C). These standards are also known as the Web Content Accessibility Guidelines or WCAG.

Specific requirements concerning the accessibility of our website and examples of implementation measures

1. The information is made available via more than one sensory channel

Measures:

Essential visual content is also described using alternative text (alt text)
Auditory content (e.g. podcasts, videos) has subtitles and transcripts
Interactive elements such as buttons have descriptive labels and roles (ARIA labels)

2. The information is presented in an understandable way

Measures:

The text is written in clear language
The content is organised logically with headings, lists and structured paragraphs

3. The information is presented to users in ways they can perceive

Measures:

The colour contrast between the text and the background is at least 4.5:1 for normal text and 3:1 for large text
The website supports screen readers and is fully operable using the keyboard
The focus is clearly visually discernible and follows a logical sequence
No content is conveyed solely by colour, sound or movement
The content can be enlarged by up to 200% with no loss of information

4. The information content is made available in text formats that can be used for generating alternative assistive formats which can be presented by users in different ways and perceived via more than one sensory channel

Measures:

The content is created in HTML with semantically correct markup (e.g. <h1> to <h6>, <nav>, <section>)
PDF documents are accessible (e.g. tagged PDFs with the correct reading sequence)
Text content is not conveyed only in image format (no text in images)

5. The information is presented in fonts of adequate size and suitable shape, taking into account foreseeable conditions of use, and using sufficient contrast, as well as adjustable spacing between letters, lines and paragraphs

Measures:

The standard font size is at least 16px and for continuous text at least 1em
Users can adjust the line, character and paragraph spacing to suit their individual requirements
Contrasts are at least WCAG AA 2.1, i.e. 4.5:1 for normal text, 3:1 for large text

6. An alternative presentation of any non-textual content is provided.

Measures:

Images include descriptive alt text and decorative images have an empty alt attribute
Videos have subtitles and, if necessary, audio description
Diagrams and infographics have additional text descriptions
CAPTCHAs are accessible, e.g. they take the form of logic-based text CAPTCHAs or audio alternatives

7. The electronic information needed for the provision of the service is provided in a consistent and adequate way by making it perceivable, operable, understandable and robust

Measures:

Navigation elements and buttons are named and positioned consistently
The website has “skip to content” functionality for screen reader users
The content and functions are correctly displayed in all common browsers and on mobile devices

Status of compliance with the requirements

We are of the opinion that our websites and content comply with the accessibility requirements. However, we are continuously working on improvements.

Because of the following areas of non-compliance and exceptions, our websites are partially compliant with WCAG 2.1 Conformance Level AA and with the current European standard EN 301 549 V3.2.1 (2021-03) in accordance with Directive (EU) 2019/882 of the European Parliament and the Council.

The areas of non-compliance and exceptions are listed below.

Non-accessible content

PDF files, videos, SmartBanking Help

If you require assistance with PDF files, videos, or with SmartBanking Help, please contact your relationship manager.

Creation of the accessibility statement

This statement was created on 25 June 2025 on the basis of an evaluation carried out by Init Aktiengesellschaft für digitale Kommunikation, Köpenicker Strasse 9, 10997 Berlin, Germany.

Feedback and contact details

If you notice accessibility problems with our website or if you need information about non-accessible content, you can contact us. We will be happy to provide you with the information in a more accessible format.

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