LGT SmartBanking Secure online banking for private individuals

With LGT SmartBanking you can check your holdings, buy or sell securities, monitor performance and contact your personal client advisor around the clock and anywhere in the world - no need to worry about opening hours or time zones.

Woman with smartphone in hand

The smart online banking

With LGT SmartBanking, you can manage your accounts and assets regardless of location and time.

LGT SmartBanking: the three key benefits

Our online banking service empowers you to manage your finances with ease, regardless of your location or the time of day. Whether you're at the office or at home, early in the morning or late at night, on a public holiday or during the weekend, LGT SmartBanking is available to help you. In the event that you require assistance, support is just a click away. Discover the three key benefits of using LGT SmartBanking:

Your assets

Always in the loop

With LGT SmartBanking, you can access all the information about your portfolio and individual holdings in one place. Our platform provides you with in-depth analysis, and our latest LGT News for investors, all in a convenient and easily accessible format.

Your relationship manager

Always close at hand

LGT SmartBanking allows you to get in touch with your personal relationship manager at your convenience, and you will be notified as soon as they respond. All messages and documents transmitted through our platform are secured with advanced encryption, ensuring that your sensitive information is kept safe and confidential.

Your data

Always fully protected

At LGT, we understand the importance of safeguarding your data just as we do with your assets. You can trust us to keep your data secure, as we store it redundantly in fail-safe, highly secure data centers and employ the strictest security standards to encrypt all information.

LGT SmartBanking functions

Find out more about our range of service and the main functions for LGT SmartBanking on desktop and mobile here:


  • Overview of your assets
  • Performance presentation
  • Sustainability rating (ESG)
  • Account and asset statement
  • Loans and collaterals


  • Pay invoices - also possible with QR and eBill
  • Manage payments and standing orders


  • Execute securities orders
  • Execute foreign exchange transactions
  • Recording money market transactions


  • Electronic inbox and document archive
  • Manage notifications Secure communication with your relationship manager
  • Sign documents digitally
  • Overview of your LGT cards

How to set up LGT SmartBanking

LGT SmartBanking provides you with the flexibility to access online banking services through our website on your computer, smartphone, or tablet. Additionally, our LGT SmartBanking app allows you to access our platform on your smartphone or tablet. To get started, all you need to do is sign up, register, and log in. We will guide you through this process:


If you do not have access to online banking yet, please contact your customer advisor or send us a message. We will grant you personal access and provide you with all the information you need.


Once you receive the access data, you can easily register in no time on your smartphone or tablet (via the LGT SmartBanking app, available for iOS and Android). Alternatively, you can also register via a web browser on your computer or laptop.

Log in

After the brief registration process you will be able to use online banking straight away. Log in to the LGT SmartBanking app or via a web browser by entering your user ID and password, click on “Login” and discover all the features of LGT SmartBanking.

Technical requirements and security

At LGT, we prioritize the security of your data. We store all information in encrypted and redundant form in highly secure, fail-safe data centers. Additionally, we continuously update our hardware and software and maintain the highest and strictest security standards. To ensure that you can access your data securely, it is important that your computer and smartphone or tablet meet certain technical requirements.

Frequently asked questions (FAQs)

We have compiled answers to some of the questions that we are regularly asked. If your question is  not on this list, you can check our online help, call our online banking support team (+423 235 23 25, between 8:00 a.m. and 6:00 p.m. CET, Monday to Friday) or ask your relationship manager. 

Do you need support?

Contact us if you cannot find the answer to your question in the online help or if something is not working as it should. Our online banking support team is available between 8:00 a.m. and 6:00 p.m. every weekday and will be happy to assist you. 

In the event of a system or security incident (e.g. loss of password, unauthorized communications etc.), you should immediately report the incident to LGT Bank AG, Hong Kong Branch (the "Bank") by contacting your relationship manager through other modes of communication such as e-mail or telephone.

Are you a financial intermediary?

Then take a look at LGT SmartBanking Pro, the online banking service with added functionalities for financial intermediaries.

Contact us