Unfortunately, it can happen that a customer relationship becomes dormant because contact between the customer and the bank breaks down. A customer relationship is considered dormant if the bank has been unable to establish contact with the customer or authorized representative for at least 10 years. Dormant banking relationships are generally continued. However, the Bank reserves the right to charge fees for its expenses in this regard and to terminate dormant banking relationships, in particular without further notice, if they show a debit balance. Against this background, it is important that contact between the customer and the bank is not broken off and, in particular, that the customer's contact details at the bank are kept up to date. Further information can be found in the brochure "Avoiding Dormant Assets" published by the Liechtenstein Bankers Association and on the website https://www.bankenverband.li/en/bank-clients/avoiding-dormant-assets.
