Concerns, complaints and opinions Your feedback is important to us!

LGT Bank (Singapore) Ltd. always endeavours to give its customers the best possible assistance with regard to their concerns, needs and requirements in all areas of banking.

If you are not completely satisfied with the service we provide or would like to make any other suggestions to us, we kindly ask that you advise us accordingly.

You may email to lgt.sg-feedback@lgt.com and will get an acknowledgement within two business days. In the interest of clarifying and handling your complaint swiftly, we kindly ask that you provide us with the relevant information (e.g. customer number, custody account number, order number, etc.) and we endeavor to handle your query as swiftly as possible.

You may also contact your relationship manager.