Skip navigation Scroll to top
Scroll to top

LGT SmartBanking Pro

Private client login
LGT SmartBanking

LGT SmartBanking Pro
Login
LGT FINet - information portal for financial intermediaries
Login

Support
Monday to Friday, 8 a.m. to 6 p.m. (CET)
Phone +423 235 23 25

We would be happy to help you use our e-services

Support

Information on device registration and system features
  • Contact details
  • Quick-start guides
  • Demo videos
  • Technical requirements

Contact
Not got LGT SmartBanking Pro yet?
Get in touch

Support
Our staff will be happy to answer any questions you may have..
Monday to Friday, 8 a.m. to 6 p.m. (CET)
Phone +423 235 23 25

Contentblocker Preview
If this video is played, personal data may be transmitted to the provider and cookies may be set..
Privacy policy
Play
Contentblocker Preview
If this video is played, personal data may be transmitted to the provider and cookies may be set..
Privacy policy
Play
Contentblocker Preview
If this video is played, personal data may be transmitted to the provider and cookies may be set..
Privacy policy
Play
Contentblocker Preview
If this video is played, personal data may be transmitted to the provider and cookies may be set..
Privacy policy
Play
Contentblocker Preview
If this video is played, personal data may be transmitted to the provider and cookies may be set..
Privacy policy
Play
Contentblocker Preview
If this video is played, personal data may be transmitted to the provider and cookies may be set..
Privacy policy
Play
Contentblocker Preview
If this video is played, personal data may be transmitted to the provider and cookies may be set..
Privacy policy
Play
Contentblocker Preview
If this video is played, personal data may be transmitted to the provider and cookies may be set..
Privacy policy
Play
Contentblocker Preview
If this video is played, personal data may be transmitted to the provider and cookies may be set..
Privacy policy
Play
Contentblocker Preview
If this video is played, personal data may be transmitted to the provider and cookies may be set..
Privacy policy
Play
Contentblocker Preview
If this video is played, personal data may be transmitted to the provider and cookies may be set..
Privacy policy
Play
Contentblocker Preview
If this video is played, personal data may be transmitted to the provider and cookies may be set..
Privacy policy
Play
Contentblocker Preview
If this video is played, personal data may be transmitted to the provider and cookies may be set..
Privacy policy
Play
Contentblocker Preview
If this video is played, personal data may be transmitted to the provider and cookies may be set..
Privacy policy
Play
Contentblocker Preview
If this video is played, personal data may be transmitted to the provider and cookies may be set..
Privacy policy
Play

LGT SmartBanking Pro can be used on a web-enabled desktop or laptop. The following browsers can be used for LGT SmartBanking Pro: 

Chrome (86.0 and higher)
Firefox (84.0 and higher)
Edge (87.0 and higher)
Safari (11.1 and higher)

These e-services can help you with your work

E-documents

Download advices and import them into the electronic archive
  • More information
  • Automatically import advices into your company’s document management system or electronic archive
  • Index files (XML) for each advice enable automated filing
  • Advices in PDF format provided on an LGT SMFT server (Secure Managed File Transfer)

E-data

Electronic data delivery
  • More information
  • Portfolio and transaction data made available daily on an SFTP server (Secure File Transfer Protocol)
  • Download portfolio and transaction data automatically or manually
  • Secure connection between the client and the LGT server via public/private key procedure

The following two data packages are available:

SWIFT messages

The SWIFT data package contains the following messages in SWIFT format:
MT535, MT536, MT940, MT950, MT999, MT300, MT320, MT330, MT350, MT515, MT544, MT546, MT566, MT599, MT600

LGT Standard

The LGT Standard data package contains a position file, a transaction file and an exchange rates file. All three files are provided in both CSV and XML format.

Both data packages (SWIFT and LGT Standard) are delivered as standard. Delivery can also be limited to one data package depending on requirements. The data is delivered as at the booking date.

Order interface

Digitales Order-Management
  • More information

Do you use a portfolio management solution from a third-party provider for your asset management? Would you like to use it to send orders directly to LGT?

The LGT order interface in the popular FIX format enables you to fully digitalize the entire order management process.

More information about security

Security

Detailed information on secure use
  • Guaranteeing security
  • Security instructions

For security reasons, you will need a user account complete with personal user ID and password in order to access LGT SmartBanking Pro. A letter containing these details will be mailed to you. Your activation letter will be sent by separate cover. Please keep these documents in a safe place and do not share them with anyone else.

SmartBanking Pro can only be used on a desktop or laptop. For security reasons, you will always need to provide authentication on a second device as well as entering your user ID and password. This means that you will need an LGT cryptogram scanner or smartphone running the LGT SmartBanking app in order to use LGT SmartBanking Pro. You can download the LGT SmartBanking app from your mobile device’s app store. If you choose to use it, the LGT cryptogram scanner - a small, separate scanning device - will be sent to you together with the letter containing your personal user ID. You can use the LGT cryptogram scanner or your smartphone to scan the cryptogram on your desktop or laptop to provide authentication. A security code will then appear to complete the authentication process.

 

Online banking applications are popular targets for fraudsters. For example, they try to circumvent security measures by obtaining user data via deceptive e-mails or malware and in this way gaining access to online banking. We at LGT therefore advise you to always be attentive and observe the following security instructions when using online banking:

Protect your data

Never give user IDs, passwords or access and activation letters to any third party, and do not take any photos, copies or scans of these.

  • Always question unsolicited or unexpected contacts purporting to be from LGT, e.g. asking for account information or offering to resolve IT problems.
  • Only use the original LGT SmartBanking website and the original mobile app for online banking with LGT.
  • More generally, LGT will never ask you to disclose confidential data or grant remote access to your e-banking by telephone or e-mail.
  • Carefully check the information that appears on your authentication device when logging in or making a transaction, and only proceed when you are completely happy. 

Recognize phishing mails 

  • Check e-mails (e.g. based on sender address and content) and app push notifications carefully. Even an email that seems to come from a familiar sender could be forged.
  • Do not open any links or attachments in emails that appear suspicious.

Device security 

Use the latest release of all operating systems and browsers and up-to-date, tested antivirus programs on all devices (computers, laptops, cell phones, tablets, etc.).

Activate your computer’s firewall.

Password security

  • Choose complex passwords for your device and applications.
  • Do not reveal your password to anyone.
  • Use difference passwords for each e-banking application and change them regularly.

Contact us:

Please report any suspicious activity or irregularities in connection with your online banking immediately to Support (tel. +423 235 23 25, Mon to Fri, 8 a.m. to 6 p.m. (CET)).